For this reason, we ask that customers only pursue single card replacements for cards that bear significant defects (e.g. Minor wear on the card edges or back) may receive a returned card of comparable condition. As such, a customer who returns a card with only very minor defects (e.g. While we try hard to preserve the quality of our replacements, and to send out cards in which our players can take pride, there are many variables during the manufacturing, shipping, and packaging processes – some of which are beyond our control. With that said, we take the utmost care to ensure the replacements you receive are the best quality we have available. We are not able to provide replacements for used pieces purchased on the secondary market, such as from garage sales, online auction sites, or independent sellers/trades.Ĭondition of Replacement Cards: Wizards of the Coast cannot guarantee “Perfect” or “Mint Condition” card replacements.
WIZARDS ASYLUM MAGIC TRAIL DECK FULL
Replacements for a Full Product or Deck: If you have purchased a booster pack, deck, or starter box for any of our trading card games, and you find that most of the product is damaged, defective, missing any cards, or incorrect in any way please return the entire product, including all contents and packaging, when following the steps provided below.Īftermarket Purchases: Please keep in mind that for our replacement policy to apply, the product in question must be defective upon opening the product in its original Wizards of the Coast packaging. Please return the damaged cards and the packaging from the sealed product when following the steps provided below.
Replacements for One or More Defective Cards: If you purchase a product and find that only one or several cards are damaged or defective when you open it, we'll replace the exact cards for you.
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